Fire services response data published for the first time

All hazards

Risks spanning across multiple hazard types and across the emergency management system.

Biosecurity

Exotic animal and plant disease outbreaks and pest incursions can have significant economic, community and environmental impacts.

Bushfire and other fires

Bushfire and other fires have potential consequences including loss of life and property, and damage to infrastructure and environment.

Climate change

Risks include more days of extreme heat, harsher fire weather, less rainfall and rising sea levels.

Communications disruption

Communications services are crucial in keeping communities safe, connected and informed before, during and after emergencies.

Cyber security and ICT systems failure

Risks relating to the confidentiality, availability, integrity of information and data and disruption of services.

Energy supply disruption

Reliable energy supplies are critical to many social and economic activities.

Flood

Major flood events have occurred in Victoria every 10 to 20 years, with much of the increasing risk created by human settlement.

Hazardous material incident

Potential risks relate to many places where Victoria’s hazardous materials are manufactured, stored, transported, used and disposed.

Heatwave

Heatwaves are considered to be the ‘silent killer’ of extreme weather events and are the leading cause of weather-related deaths in Australia.

Public health emergency

Risks may relate to the delivery of public health services, with impacts on community health and wellbeing and potential for loss of life.

Supply chain disruption

Geopolitical, environmental, economic, societal and infrastructure-related shocks can expose supply chains to wide ranging consequences.

Terrorism and extremism

Attacks carried out by individuals or non-state groups with ideological, political or religious goals can result in loss of life, severe injury and/or material damage.

Water supply disruption

Risks include collection, storage, treatment, delivery, availability and allocation of water for consumption and environmental, recreation and cultural uses.

Workforce and resourcing

Risks may relate to human resource supply and skills to support emergency management operations.

Fire services response data published for the first time

The Victorian Government has asked the Inspector-General for Emergency Management to implement an independent assurance process, which will ensure the ongoing integrity of fire services' response time data. This will also include analysis of the data to inform the development of future response strategies.

Government has announced that the fire services' response data will be published for the first time; and that the Inspector-General for Emergency Management (IGEM) will implement an independent assurance process, which will ensure the ongoing integrity of fire services' response time data. This will also include analysis of the data to inform the development of future response strategies.

Read a summary of the Victorian Government media release below.

30 October 2017

Data from both the Metropolitan Fire Brigade and the Country Fire Authority will now be published every quarter – starting today – as part of the government's commitment to greater transparency.

This brings fire services in line with ambulance services.

Publication of this data was one of the recommendations of the Select Committee Inquiry into fire services reforms. The government accepted all the substantive recommendations of the report, and will act on all concerns raised by the Inquiry.

The figures point clearly to growth areas where our fire services are struggling to keep up with demand. The data shows for the reporting period of 1 April to 30 June 2017 the MFB has met its targets including:

Responding to 92.8 per cent of structure fires within the 7.7 minute target. The individual results for this measure ranged between 70 and 100 per cent
MFB responded to 97 per cent of Emergency Medical Response within the 9.2 minute target.

For CFA brigades, the Customer Service Delivery Standard compliance rate is 87 per cent. Customer Service Delivery Standard is a measure of the first truck arriving on scene, regardless of brigade area.

CFA’s response time standards vary according to the type of environment they are operating in, with the latest data showing:

CFA responded to 79 per cent of fires in significant urban areas within the standard response time of 8 minutes. The individual results for this measure ranged between 16 and 100 per cent
CFA responded to 89 per cent of fires in all other urban areas within the standard response time of 10 minutes
CFA responded to 100 per cent of fires in areas with predominantly natural surroundings within the standard response time of 20 minutes.

Government has asked the Inspector-General for Emergency Management to implement an independent assurance process, which will ensure the ongoing integrity of response time data. This will also include analysis of the data to inform the development of future response strategies.

The complete MFB data can be viewed at: http://www.mfb.vic.gov.au/About-Us/Our-Performance.html (External link)

The complete CFA data can be viewed at: http://www.cfa.vic.gov.au/about/emergency-response-times/ (External link)

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